PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.chairfloorprotector.com (the “Site”). The Site is operated by Maison Almiwak inc., which serves as the Data Controller for your personal information.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Personal Information

We use the information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

Provide you with information or advertising relating to our products or services, where such preferences have been shared with us.

3. Payment Processing and Third Parties

To facilitate secure commercial transactions, we share your Personal Information with third parties that assist us in our operations.

Specifically, all payment processing is handled by Stripe. When you provide your payment details at checkout, that information is transmitted directly to Stripe. We do not store your full credit card numbers or sensitive authentication data on our servers. You may consult Stripe’s Privacy Policy on their official website to understand how they manage your transaction data.

We also use standard analytics tools to help us understand how our customers use the Site. Finally, we may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for as long as is necessary to fulfil the purposes for which it was collected.

In accordance with Canadian and European legal and tax requirements, we typically retain transaction records for a period of seven (7) years following the completion of the transaction. This ensures compliance with statutory auditing and financial reporting obligations. If you request the deletion of your data, we will assess the request against our legal requirement to maintain specific records.

5. Your Rights (GDPR & PIPEDA)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

6. Contact Us

For more information about our privacy practices, or if you have questions, please contact the Data Controller:

Company:Maison Almiwak inc.

Address: 5033 Rue Saint-Ambroise, Montréal, QC H4C 2E9, Canada

Email: aeon@chairfloorprotector.com

Telephone: +1 5149353535

Registration: 729459503RC0001 1400631-3